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Privacy Policy

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Effective Date: 11/21/2025
Last Updated: 11/21/2025

JOA Brothers Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By accessing our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect details you voluntarily provide when you:

  • Request an estimate or schedule an appointment

  • Join our mailing list or subscribe to updates

  • Submit inquiries through our contact forms

  • Participate in surveys, promos, or customer feedback

This may include:

  • Full name

  • Email address

  • Phone number

  • Service location or project address

  • Billing or payment-related information

Non-Personal Information

We also gather certain analytical and technical data automatically, such as:

  • Browser and device information

  • Operating system type

  • Pages viewed on our website

  • Time and date of visits

  • General geographic indicators

  • Referrals from other websites

2. How We Use Your Information

Your information helps us provide a smoother, more tailored experience. We may use it to:

  • Operate and update our website

  • Improve service quality and customer experience

  • Customize content based on user interests

  • Process payments, invoices, and service documents

  • Send appointment confirmations, reminders, or updates

  • Respond to messages, inquiries, and support requests

  • Deliver marketing or educational materials (when applicable)

  • Analyze traffic trends and website performance

  • Detect fraudulent activity or potential security issues

  • Fulfill legal or regulatory obligations

3. How We Share Your Information

With Professional Service Providers

We may share necessary information with third-party partners who assist with:

  • Website hosting

  • Customer communication platforms

  • Payment processing

  • Email or SMS delivery systems

  • Advertising and analytics

These partners only receive what is required to support our operations.

 

Business Transfers

If JOA Brothers Inc. is involved in a merger, acquisition, or sale of assets, customer data may be transferred as part of the transition.

Advertising & Tracking

We may collaborate with advertising platforms that use cookies or similar tools to display relevant ads based on your browsing activity.

Legal Requirements

We may disclose information if necessary:

  • To comply with legal obligations

  • To protect our rights or respond to disputes

  • To investigate fraud, misuse, or safety concerns

  • To protect the well-being of our clients, staff, or the public

4. Protecting Your Information

We implement multiple layers of security to safeguard your data, including:

  • Encrypted connections (HTTPS)

  • Secure servers and restricted access

  • Internal training and safety protocols

  • Routine system monitoring

Although we strive to maintain strong security, no online system is completely risk-free. By using our services, you acknowledge the inherent risks of online data transmission.

5. Your Rights & Options

Depending on your region’s privacy regulations, you may have the right to:

  • Access your personal information

  • Update or correct inaccurate details

  • Request deletion of certain data

  • Limit how your information is processed

  • Object to specific types of data use

  • Request transfer of your records to another provider

Response Time

We aim to respond to privacy-related requests within 30 days. If additional time is needed for complex inquiries, we will notify you.

Request Submission

To exercise any of these rights, please use the contact information listed at the end of this Policy.

6. Children's Privacy

Our website and services are intended for individuals 13 years and older.
We do not knowingly collect information from children under 13.
If you believe a minor has submitted data to us, please contact us immediately so we can take appropriate action.

7. Policy Updates

We may update this Privacy Policy periodically.
Any modifications will be posted on this page with the revised “Last Updated” date.
Continued use of our website after changes are posted indicates acceptance of the updated policy.

8. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:

Email: info@joabrothersinc.com
Phone: (714) 271-0085
Website: joabrotherinc.com

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Count on JOA Brothers Inc. for expert construction, remodeling, and concrete services that enhance your property’s strength, beauty, and value — contact our team today!

At JOA Brothers Inc., we’re more than just builders — we’re Orange County’s trusted experts in construction, remodeling, and concrete work. With reliable craftsmanship, honest pricing, and lasting results, we ensure your property has the strength and beauty it deserves.

business Info

tom.joabuilders@gmail.com

Hours of Operation

Monday–Friday: 7:00 AM – 5:00 PM / Saturday: 7:00 AM – 12:00 PM

500 N State College Blvd, Orange, California 92868, United States

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